How long is a product out of stock?
If an item is not available, it will take 2 – 4 weeks for items to be back in stock.
You can contact us at customerservice@amatrine.com for further updates.


How do I find out more information about an item?
You can contact us at customerservice@amatrine.com and we will respond to your questions.


Can I change my order once I have placed it?
No, once you place an order it is final.


Are sale items final sale?
Yes, all sale items are final. We do not accept exchanges, returns or refunds on sale items.


What currency do you charge in?
We currently process orders and charge in US currency.


How do I return a product?
We have a 30 day returns policy.

Returns require to be made within 30 days after the ship date for a refund.
If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or an exchange.

Notify us of your intent to return your order at customerservice@amatrine.com